Data Protection and Privacy
29. If you are taking out finance to part fund the vehicle purchase of their vehicle, then the information you
provide for the finance proposal, will be disclosed to lenders for the purposes of considering their credit
application. Lender may use this information to carry out searches with credit reference agencies. A record of
those searches will be kept and may be used by lenders in accessing application from the customer or member
of their household, for credit in the future. Lenders will cross check the information with other lenders in order
to help prevent fraud.
30. Any information collected from you will be used firstly to fulfil any service the customer might request and
secondly to improve, how we may be able to serve you, by making the appropriate use of the various
information.
31. The information supplied to the company by our customer is stored in our data base and is used to improve
Customer Service, Marketing and overall communication. From time to time we may contact you with
information about products and services we think might be of interest to you. We may share this information
with other selected organisations. You have the right as an individual, to find out what information we hold
about you and to make corrections if necessary. You also have the right to ask us not to use the information
supplied by you, in a certain way.
General
32. Threatening or abusive language will not be tolerated. We reserve the right to refuse to deal with anyone
who has been threatening or abusive in any way.
33. All our calls are recorded for staff training purposes, we reserve the right to use these recordings to access
details of conversations as part of any investigation.
34. Should any of these terms and conditions be held to be unenforceable in whole, or I part, the remainder
will remain valid.
35. This contract is governed by the prevailing law in England & Wales.